What methods are available for depositing funds into my account?+
The methods available for funding your account are by cryptocurrency (Bitcoin, Ethereum and Litecoin). We do not accept Fiat on our trading platform as we are fully a cryptocurrency company
What documents do I need to provide when opening an account?+
You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card)
Does uploading my document automatically get my account verified?+
Immediately you upload your document, we would process it for verification and a success or denied notification would be sent to you by mail
What are the available methods of withdrawal?+
To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin, Dash). Your address will be credited instantly.
What can I trade with Exchange New Trade?+
Exchange New Trade is dedicated to providing a variety of cryptocurrencies for trade based on the prevailing price and fluctuations.
Can I trade tokens also on Exchange New Trade?+
We are currently working on that and can assure you we would be trading tokens very soon on Exchange New Trade.
Does third party trade access my account completely?+
The API used for third party trades allows access into your trade area only. The third party is completely and securely restricted from account operations such as deposit and withdrawal of funds.